When it comes to auto repair software you need more than just the basics such as storing customer information, booking appointments, electronic invoices etc. Technology has developed so rapidly that the majority of the old software programs don’t have certain features. What you don’t want is to get stuck with a product that doesn’t benefit you. A lot of software companies operate on a contract basis, which means you will have to pay to get out. This is why it’s essential that you do your homework before making a purchase.Here are three major features that you should look out for.
Cloud and Web Based
Cloud is a very important feature because it allows you to access information regardless of your locationas long as you have an internet connection. Cloud eliminates the need for time consuming upgrades and backups, you no longer need to worry about losing information, and all updates are performed behind the scenes so there are no interruptions to your regular service. Web based auto repair software also eliminates the problem of system outages.
Mobile capability is an absolute must have feature, especially in terms of internal communication within an auto repair store. There are so many advantages, but here are some of the most important:
- No more struggling to read badly written vehicle inspection reports because everything is inputted onto a handheld mobile device.
- Techs and service advisors can stand with their customer at their vehicle and record information such as the estimating process, the visual inspection and the repair order. All of this can be done on a tablet or an iPad.
- The VIN number is automatically recorded by entering the license plate number.
- Techs can send progress reports, request parts and get job assignments directly from their work stations.
Web and Mobile Technology
When it comes to external communication, web and mobile technology is essential. You can boost your car count in your sleep if customers are able to log onto your shop calendar and book an appointment when they need to. It makes it easier to get through to customers who are difficult to reach with text messaging and email functions. Web and mobile technology also works as a marketing tool because the auto repair software enables you to send targeted marketing messages to your customers.
These are the three main features you should look out for when searching for an auto repair software. They will significantly boost the efficiency of your garage at the same time as enhance the productivity of your employees. If you want to try before you buy, we recommend that you try out the Tekmetric auto repair software. They give you access to all features free of charge for the rest of 2018, you won’t need to sign a contract, and neither will you have to pay a cancellation fee if you decide that it’s not for you at the end of the year. Free access is the best way to check whether a product does everything that it promises.